CHOW SANG SANG (00116.HK): Unauthorised System Access; Customer and Staff Data Possibly Taken

NewTimeSpace News: On 12 November 2026, Chow Sang Sang Holdings International Limited (stock code: 116) published an inside information announcement that the Group recently detected unauthorised access to its systems, first identified on 9 November 2026, with customer and staff data potentially having been extracted.

The Group has taken steps to stop all unauthorised access, strengthen system security and engage cybersecurity experts to investigate and advise on appropriate measures. Preliminary investigation shows that the affected systems include the Group's membership system and official e-commerce channels. While the investigation continues, some customer and staff data, including personal data, has been accessed without authorisation and may have been extracted, subject to further verification.

As at the date of the announcement, the Group has reported the incident to the Office of the Privacy Commissioner for Personal Data and the Hong Kong Police Force, and is notifying potentially affected customers and staff. The Group will continue to monitor developments, cooperate with the authorities and take appropriate steps to investigate, remediate and mitigate any potential impact. The announcement noted that the information is based on management's preliminary assessment of currently available information.